Company used for shipping orders
Orders are shipped from our factory in China via US couriers.
Certain items are prohibited by some shipping carriers. If your order contains these items for the shipping carrier you selected, we will re-route your order via another carrier to ensure it safely arrives. This may require additional shipping time..
Order processing timeline
After we receive your order, we conduct Quality Control checks and testing in order to ensure the product's quality prior to shipment.
Processing time varies depending on the specific product, with the average processing time being approximately 4 business days; however, it can also be affected by the item's stock status. If your order includes popular items experiencing stock availability issues, the order can take between 5-10 business days to process.
A NOTE ON HOLIDAY ORDERS:
As the holidays approach, we expect increased order loads and therefore longer processing and shipping times. If you plan to order from us for the holidays, please place your order as early as possible to ensure it arrives on time. We cannot be held responsible for late orders!
If you have any issues receiving your order, feel free to contact us email@example.com
How long does delivery take?
- Your order should arrive within 1-4 weeks, but can take as long as 6 weeks for delivery.
- We ship orders on Mondays - Sundays during office hours only. We do not operate on public holidays. We always aim to post your order as quickly as possible, but there might be some delays – especially for best selling items! Your patience is appreciated.
- Shipping times will be affected during public holidays. Heavy order quantities are expected, causing a delay in processing and shipment as we work quickly to fulfill all orders as soon as possible, and couriers limit their operations at these times. This is outside our control. If you do plan to place an order for the holidays, please order as early as possible to ensure it arrives on time. We cannot be held liable for late delivery times. Normal service resumes immediately after each holiday.
- All estimated/typical delivery times are derived from real world data collected from past orders. They are approximate times for reference only.
|United States||2-4 Weeks|
|United Kingdom||2-4 Weeks|
There is a 1-5 day (calendar days) processing period prior to shipping. Your order should be delivered within 1-4 weeks following order confirmation. If you have any issues receiving the order feel free to contact us by visiting us here:firstname.lastname@example.org
How can I track my order?
While we do offer worldwide shipping, we only provide tracking for these countries: USA, AU, CA. After 5-7 days of shipment dispatch and email confirmation, you may request a tracking number if needed for the selected countries.
If you have any questions please contact us by visiting us here email@example.com
It may take a few days following order shipment before the tracking number becomes active on the courier's system. If the information has not appeared on the courier's website, please try again later.